Navigating the complexities of running a small business can be challenging, especially when disputes arise. Whether it’s a disagreement with a landlord, a supplier, or a customer, conflicts can drain your time and resources. In Victoria, the Victorian Small Business Commission (VSBC) provides a vital service aimed at helping small businesses resolve disputes efficiently and fairly.

What is the Victorian Small Business Commission?

The VSBC is an independent government agency dedicated to supporting the success of small businesses in Victoria. Established under the Small Business Commission Act 2017, its primary role is to promote a fair and competitive business environment by providing dispute resolution services and advocating for small business interests.

 Key Functions of the VSBC

  1. Dispute Resolution: One of the main functions of the VSBC is to offer a practical and accessible dispute resolution service. This service is designed to help small businesses resolve conflicts without resorting to costly and time-consuming legal proceedings. The dispute resolution process typically involves early resolution, mediation, and information and guidance. By promoting early and effective resolution of disputes, the VSBC helps maintain healthy business relationships and reduces the financial and emotional strain on small business owners.
  1. Advocacy and Support: The VSBC advocates on behalf of small businesses to ensure their concerns are heard by government and industry. This includes:
    • Policy Development;
    • Education and Resources;
    • Advisory Services.
  1. Promoting Fair Practices: The VSBC works to foster a fair business environment by promoting fair trading practices and ensuring compliance with relevant laws. This includes monitoring practices and guidance on legislation.

How Can the VSBC Help Your Business?

If you’re a small business owner facing a dispute or seeking guidance, the VSBC can be an invaluable resource.

Here’s how you can engage with the Commission:

  1. Seek Mediation Services: If you’re in a dispute, consider the VSBC’s mediation services to find a resolution without going to court. (For more information on Mediation, click to view our blog on Mediation here)
  1. Access Resources: Utilise the extensive range of guides, templates, and checklists available on the VSBC website to better manage your business. 
  1. Stay Informed: Attend VSBC workshops and seminars to stay up to date with the latest information and best practices for small businesses.

At Arro Lawyers, we are committed to supporting small businesses. Contact us today to learn more about how we can assist you in navigating the complexities of business law and ensuring your enterprise’s success.